Frequently Asked Questions

Izsolis lets you buy and sell items in online auctions. Sellers create auctions by setting a starting price, and buyers place bids. When the auction ends, the item goes to the highest bidder and a private chat opens between buyer and seller. There they set up delivery and payment, the seller confirms, the buyer pays, the seller sends the item, and the buyer confirms it arrived. Each side sees what to do and when, so nothing gets lost in a long chat. On auctions with secure payment, the buyer pays by card and the platform holds the money until the buyer confirms the item arrived.

To create an account on Izsolis, you need to authenticate using eParaksts or Smart-ID, secure identity providers. This ensures that all users on our platform have verified identities, creating a safer environment for transactions. Simply click the Authorize button and follow the authentication process.

Yes, phone verification is required before you can place bids or publish auctions. You will be prompted to verify your phone number when placing your first bid or submitting an auction for review.

Bidding on Izsolis is free. On auctions with secure payment, the buyer pays a small service fee of 5% + €0.30, shown before you bid but charged only if you win, and the seller publishes for free (secure payments are currently available to company sellers). On other auctions the seller pays a listing fee that depends on the category. You can find the details under the buyer, seller and company questions.

The Izsolis wallet lets you add funds through our payment provider. These funds cover platform services like auction listing fees and Omniva shipping labels. Payment for the item itself is between buyer and seller, by cash or bank transfer. After the auction, the buyer pays the seller directly using the chosen method, and the seller confirms the payment before sending the item. On auctions with secure payment, the buyer instead pays by card through the platform, which holds the money until the deal is complete.

Izsolis prioritizes security through mandatory eParaksts or Smart-ID authentication, which verifies the real identity of every user. Each auction also has a public Q&A section for transparency. After an auction ends, the buyer and seller arrange delivery and payment in a private chat, with each step laid out clearly so both sides always know what happens next. On auctions with secure payment, the buyer's card payment is held by the platform until they confirm receiving the item, protecting both sides.

Izsolis was built with a vision to unite Latvia, Estonia, and Lithuania into a single marketplace. We achieve this through deeply integrated Smart-ID authentication that works across all three countries, seamless Omniva shipping that connects the entire Baltic region, and a unified platform where buyers and sellers from any Baltic country can easily trade with each other. This creates unprecedented opportunities for cross-border commerce while maintaining the security and convenience of local transactions.

When you win, a private chat opens with the seller. You agree the delivery method and payment when you set up the order, the seller confirms, you pay (by bank transfer) or pay in person at the handover (cash), the seller sends or hands over the item, and you confirm you received it. On auctions with secure payment you instead pay by card right in the chat, and the platform holds the money until you confirm you received the item. You'll see what you need to do at each point, and get a reminder if something is waiting on you.

If a winner backs out, doesn't pay, or the deal falls through, the seller can offer the same item to the next highest bidder instead of relisting from scratch. That bidder gets a chance to take it at their bid. It's a second chance for the item to sell, and a good reason not to leave your purchase steps too long if you've won, since a stalled deal can be cancelled and re-offered.