Frequently Asked Questions
Find answers to the most common questions about Izsolis.
Getting started
Izsolis is an auction marketplace: sellers list items, buyers bid, and the highest bid wins when the auction ends.
- The seller lists an item and chooses how it can be paid for and delivered.
- Buyers bid until the auction ends.
- The winner and the seller get a private chat that shows each next step.
- With secure payment, the buyer pays by card and Izsolis holds the money until the buyer confirms the item arrived.
Other auctions are paid in cash or by bank transfer, directly between buyer and seller.
Sign in with Smart-ID or eParaksts. That creates your account in one step, with your identity already verified. No password to remember.
Every account on Izsolis belongs to a real, verified person. That keeps out fake accounts, fake bids and scammers.
From your eID we receive your name, personal code, date of birth and country. We use them to confirm who you are and that you're 18 or older, and for sellers using secure payments, to set up payouts and meet legal reporting duties. Other users never see your personal code or date of birth. Your public profile shows your username and country, and your name, phone or email reach the other person in a deal only as payment or delivery details.
Signing in gives Izsolis no access to your bank or other services, and we can't sign anything for you. Never share your PIN codes with anyone, including us.
Yes, once: before your first bid, your first published auction or your first message to a seller. You'll be asked at that moment, and a code arrives by SMS.
Costs and wallet
Bidding is free. With secure payment, the buyer pays a service fee of 5% + €0.50, shown before bidding and charged only on a win. Publishing is free for the seller.
Auctions paid in cash or by bank transfer have a listing fee for the seller, depending on the category.
The wallet is your balance for Izsolis services: listing fees and Omniva labels for auctions without secure payment. You top it up through our payment provider.
The wallet isn't used to pay for items. With secure payment, the buyer pays by card in the chat.
Profiles and feedback
After a deal, the buyer and the seller rate each other from 1 to 5 stars and can add a comment. Ratings show on each user's profile, so they help others decide who to trade with.
Each of you can leave feedback once per deal. As a buyer, you can also rate a seller who misses a step before you've paid, or when the deal is cancelled.
A company profile lets a business sell on Izsolis under its own name, with its details, website and team members. Company profiles get business invoices for wallet payments and, with a VAT number, can show whether prices include VAT.
Every company profile is reviewed by our team before it's approved. Company profiles are currently available for Latvian companies.
- Sign in with your personal account.
- Open Account settings and go to Company profiles.
- Add your company and wait for our team to approve it.
After that, you can switch between your personal and company profile in Account settings. Company profiles are currently available for Latvian companies.